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Is there a deductible I need to pay when filing a claim?
By – Neila in FAQ
Yes, depending on your policy, there may be a deductible that you will need to pay when filing a claim. Please refer to your policy documents for specific details regarding your deductible amounts.
What should I do if my device got stolen?
By – Neila in FAQ
If your device is stolen, report the theft to the police immediately and obtain a police report. Then, contact our customer service team to begin the claims process. You’ll need to provide the police report number and any additional documentation.
How can I file a claim if my device is damaged?
By – Neila in FAQ
To file a claim, simply visit our website and navigate to the claims section. You’ll need to provide details about the incident, including photos of the damage and your purchase receipt. Our team will review your claim and get back to you promptly.
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